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“Vehicle Traded, Ticket Closed” — What Jeep/Stellantis Customer Service Really Told Me
I’ve owned Jeeps for years. My current one is a Wrangler JL Rubicon — the flagship of the lineup, the vehicle Jeep uses to sell the idea of “Trail Rated” capability and premium off-road engineering. Before it, I owned a Wrangler 4xe, which I traded in after a safety incident I’m not going to forget anytime soon. Somewhere in the middle of all that, my sister bought a Jeep Avenger — largely because I wouldn’t stop talking about how much I loved this brand. That’s the kind of customer loyalty that’s supposed to matter to a manufacturer. So when the final word from Jeep/Stellantis customer service on my case was,…
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That Klausen Pass Scare: When My 4xe Lost Power Mid-Climb
If you’ve been following along, you know my Wrangler 4xe hasn’t had the smoothest few months. After the recent charging system error, the dealer performed two software updates. Charging has been reliable ever since — but the intermittent ECH cabin heating fault is still there, and now I’ve got a new, more serious issue to report. The Klausen Pass Incident I’d had eSave active for most of the drive, but switched it off just before the climb up the Klausenstrasse and selected full Electric mode to take on the mountain. Partway up, the vehicle suddenly lost power. I had to hit the hazard lights immediately, as the car behind me…
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Recall 21D: My Wrangler 4xe Could Catch Fire. Even Parked.
Jeep Wrangler and Gladiator (2021-2025, incl. 4xe) recall 21D: EHPSP steering pump connector fire risk. NHTSA campaign 26V363 — what owners need to know.
